Kaiser Permanente Northern California’s health plans have been recognized as the highest rated in California — and among the highest in the nation — for providing expert, coordinated care, and exceptional service.
Kaiser Permanente’s Medicare and commercial health plans in Northern California each received 4.5 out of 5 stars, according to the National Committee for Quality Assurance 2024 Health Plan Ratings. This is the ninth ratings period that Kaiser Permanente Northern California has been the highest-rated plan in the region and among the highest in the country. Nationally, only eight percent of the health plans are rated 4.5 stars or higher.
The organization also ranks Kaiser Permanente Northern California health plans as best in the state for overall treatment, prevention, equity, and patient experience.
“Kaiser Permanente Northern California is a national leader when it comes to putting patient care first, and ensuring we are exceeding our members’ needs with a focus on providing high-quality, safe, and equitable care,” said Carrie Owen Plietz, FACHE, president of Kaiser Permanente’s Northern California region in a news release. “This National Committee for Quality Assurance recognition reiterates our commitment to delivering world-class service to those who entrust us with their care.”
For 2024, National Committee for Quality Assurance analyzed more than 1,000 plans – commercial, Medicare, and Medicaid — for quality and service nationwide. All of Kaiser Permanente’s commercial and Medicare plans received the highest rating, or were tied for the highest rating, in all of the geographic regions we serve. Kaiser Permanente had more 5-star or 4.5-star plans than any other health care organization for the ninth ratings cycle in a row.