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Income-driven repayment applications shut down, student loan borrowers left in the dark

By Eliza Haverstock, NerdWallet

The U.S. Education Department took down the online and paper applications for all income-driven repayment (IDR) plans on Feb. 21, following the latest legal ruling in a lawsuit against the new IDR plan, Saving on a Valuable Education (SAVE).

“A federal Circuit Court of Appeals issued an injunction preventing the U.S. Department of Education from implementing the SAVE Plan and parts of other income-driven repayment (IDR) plans. The Department is reviewing repayment applications to conform with the 8th Circuit’s ruling. As a result, the IDR and online loan consolidation applications are currently unavailable,” an Education Department spokesperson said.

That means borrowers cannot currently apply for SAVE or any of the other three IDR plans: Paye as You Earn (PAYE), Income-Contingent Repayment (ICR) or Income-Based Repayment (IBR).

The online IDR application was previously unavailable last year from July through September. Paper IDR applications remained as a workaround then, though there were processing delays.

“The risk of harm to borrowers is much higher this time,” says Abby Shafroth, co-director of advocacy at the National Consumer Law Center. The temporary student loan “on ramp” that kept borrowers who missed payments from going into delinquency or default ended on Sept. 30, so borrowers who can’t afford standard payments but are blocked from applying for an IDR plan may now be unfairly penalized, she says.

Here’s who is affected by the IDR application suspension and what options you have.

Borrowers who need to recertify their income for IDR plans

Borrowers on all IDR plans must recertify their income each year — which must be done through the general IDR application. They can’t do so right now.

As a result, some borrowers on IDR plans could be penalized through no fault of their own. Borrowers who miss their recertification deadline risk getting kicked out of their IDR plan and could see their balance balloon with capitalized interest, Shafroth says. (Interest capitalizes when you leave the IBR plan.)

Borrowers with at least one loan in the SAVE plan don’t have to worry about this yet: Their recertification deadlines were previously moved out to at least February 2026, according to the latest Education Department guidance.

Student loan servicers are waiting on the Education Department to provide guidance on recertification for the other three IDR plans, says Scott Buchanan, executive director of the Student Loan Servicing Alliance. However, he expects recertification deadlines to be pushed back for all IDR borrowers.

In the meantime, servicers will work with borrowers who have looming certification deadlines to help them avoid getting penalized, Buchanan says.

“If [borrowers] have a recertification date that is coming up, reach out to the servicer and say, ‘hey, what can I do here?’ Because that’s changing day by day,” Buchanan says. Servicers will contact borrowers once they get government guidance about IBR, ICR and PAYE recertification deadlines, so keep an eye on your inbox, he says.

What you can do

Recent graduates who want to enroll in an IDR plan

Borrowers who just graduated or left college last spring recently entered student loan repayment. Usually, they’d have their choice of student loan repayment plans, including an IDR plan that would cap monthly payments at a certain percentage of discretionary income.

Instead, borrowers must now choose between the default standard 10-year plan, the graduated plan or the extended plan. Payments on these plans can be much higher than IDR payments, especially for recent grads who are still job-seeking or earning an entry-level salary.

What you can do

Borrowers who need lower payments

In the past, borrowers who had unaffordable payments relative to their incomes could switch from the standard 10-year repayment plan to an IDR plan to get lower monthly payments — as low as $0 if they earned a small enough income or lost their job.

“If none of the IDR plans are available, then that safety net is removed, which could potentially lead the borrower to head down the path of delinquency and default,” says Karen McCarthy, vice president of public policy and federal relations at the National Association of Student Financial Aid Administrators.

Now, struggling borrowers can only turn to deferments or forbearances to get relief from unmanageable payments. In most cases, interest will build during these pauses, increasing the amount borrowers owe in the future.

“These are temporary stopgaps,” McCarthy says. “They’re not long-term plans. It’s not a repayment plan like the income-driven repayment plans are.”

What you can do:

Borrowers who want to consolidate their student loans

Borrowers can still submit paper consolidation applications, but servicers aren’t allowed to process them right now, says Buchanan.

Consolidation allows you to replace multiple federal student loans with a single federal student loan. It’s different from refinancing, which replaces one or more student loans with a single private student loan. If you have older federal loans, like FFELP loans, you must consolidate them before you can access IDR plans or Public Service Loan Forgiveness (PSLF).

However, even though you can apply for consolidation right now doesn’t mean you should. Shafroth suggests borrowers hold off on consolidating until we know whether the Education Department will continue to protect borrowers who consolidate from losing all previous credit they earned toward IDR forgiveness.

What you can do

SAVE borrowers who want PSLF credit

Borrowers on the SAVE plan have been in an interest-free payment pause since the summer, when lawsuits first blocked the plan. Though these SAVE borrowers are getting a break from student loan bills, they also aren’t making progress toward PSLF, which forgives a borrower’s remaining student debt after they spend 10 years working for a qualifying nonprofit employer.

In recent months, SAVE borrowers were able to earn PSLF credit again by switching to a different IDR plan, like PAYE, IBR or ICR. But they no longer have that option.

What you can do

Other ways to get help

This is an evolving situation for borrowers. For the latest updates and personalized guidance, consider these ways to get student loan help:

Eliza Haverstock writes for NerdWallet. Email: ehaverstock@nerdwallet.com. Twitter: @elizahaverstock.

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